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Data Deletion

We respect your privacy. You can request deletion of your data at any time.

How to Delete Your Data

BeeCastly provides multiple ways for you to delete your account and all associated data. Once deleted, your data cannot be recovered.

Option 1: Delete Your Account from Settings

  1. Log in to your BeeCastly account at beecastly.com/auth/login
  2. Go to Profile (click your avatar in the bottom-left corner)
  3. Scroll down to the Danger Zone section
  4. Click "Delete Account"
  5. Confirm by entering your password
  6. Your account and all associated data will be permanently deleted

Option 2: Email Us

If you are unable to access your account, you can request data deletion by sending an email to:

[email protected]

Please include the email address associated with your account. We will process your request within 30 days and send you a confirmation once complete.

Option 3: Facebook / WhatsApp Connected Apps

If you connected your Facebook or WhatsApp Business Account to BeeCastly and want to revoke access and delete your data:

  1. Go to Facebook Settings → Business Integrations
  2. Find BeeCastly in the list
  3. Click Remove to revoke access
  4. BeeCastly will automatically receive a data deletion request from Meta and process it within 30 days

Alternatively, you can remove BeeCastly from your WhatsApp Business Account:

  1. Open Meta Business Suite → WhatsApp Accounts
  2. Select your WhatsApp Business Account
  3. Go to Settings → Connected Apps
  4. Remove BeeCastly

Option 4: Google / Gmail Connected Mailbox

If you connected a Gmail or Google Workspace mailbox to BeeCastly, you can revoke our access and delete the email we synced in either of these ways:

  1. In BeeCastly, open Email, then Settings, and choose Disconnect. This immediately withdraws our access with Google and permanently deletes the email we synced from that mailbox. Your mail in Gmail itself is not affected.
  2. Or remove access directly from your Google Account permissions page. Find BeeCastly and choose Remove access.

Deleting your BeeCastly account does both automatically: we withdraw our Google access and remove all synced mail. Synced email content is also deleted automatically 12 months after we receive it.

What Data Is Deleted

When you delete your account, the following data is permanently removed:

  • Account information — name, email, password hash
  • Contacts — all imported or synced contacts
  • Messages — WhatsApp conversations, campaign messages, chat history
  • Campaigns — marketing campaigns, templates, analytics
  • Integrations — connected accounts, API tokens, webhook configurations
  • Files — uploaded media, documents, and images
  • Settings — all preferences and configurations

Data Retention

After a deletion request, your data is permanently removed from our active systems within 30 days. Encrypted backups may retain residual data for up to 90 daysbefore automatic expiry.

Confirmation

You will receive an email confirmation once your data deletion is complete. If you submitted a request via Facebook/WhatsApp, you can verify the status using the confirmation code provided at the time of the request.

Contact Us

If you have any questions about data deletion, please contact us at [email protected].

Last updated: April 22, 2026