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API ya Biashara ya WhatsApp

Unganisha kwenye API rasmi ya Meta WhatsApp Business ili kutuma kampeni zinazobinafsishwa, kuhariri mazungumzo kiotomatiki na kudhibiti ushiriki wa wateja kwa kiwango kikubwa.

Masharti

Akaunti ya BeeCastly (tija ya bure inafanya kazi)
Akaunti ya Biashara ya Meta (business.facebook.com)
Nambari ya simu ya biashara iliyothibitishwa (haipo tayari kwenye WhatsApp)
Uthibitishaji wa biashara umekamilika katika Kidhibiti Biashara cha Meta

Mwongozo wa Kuweka

1Unganisha WhatsApp kwenye BeeCastly

Nenda kwenye Mipangilio → Miunganisho → WhatsApp katika dashibodi yako ya BeeCastly.
Bofya "Unganisha API ya Biashara ya WhatsApp". Utaelekezwa kwenye mtiririko uliopachikwa wa Meta.
Fuata vidokezo ili kuchagua akaunti yako ya Meta Business na nambari ya simu.
Baada ya kuunganishwa, Kitambulisho cha Akaunti yako ya Biashara ya WhatsApp, Nambari ya Simu na tokeni ya ufikiaji husanidiwa kiotomatiki.

2Unda Violezo vya Ujumbe

WhatsApp inahitaji violezo vilivyoidhinishwa awali kwa jumbe zinazotoka (huwezi kutuma jumbe za fomu huria nje ya dirisha la saa 24).
Nenda kwenye Kampeni → Violezo na ubofye "Unda Kiolezo".
Chagua kategoria: Usoko, Huduma, au Uthibitishaji.
Andika kiolezo chako ukitumia vibadala kama {{1}}, {{2}} kwa ajili ya kubinafsisha.
Wasilisha kwa ukaguzi wa Meta. Kuidhinisha kwa kawaida huchukua saa 1-24.

3Tuma Kampeni ya Matangazo

Nenda kwenye Kampeni → Matangazo → Unda.
Chagua WhatsApp kama kituo.
Chagua kiolezo na hadhira yako iliyoidhinishwa (anwani, lebo, au sehemu).
Vigezo vya violezo vya Ramani kwa uga za mawasiliano (jina, simu, sehemu maalum).
SasaKagua ujumbe, kisha ubofye Hakiki ujumbe, Ratiba.

4Dhibiti Mazungumzo

Ujumbe wote wa WhatsApp unaoingia huonekana kwenye Ujumbe → WhatsApp.
Jibu kwa wateja moja kwa moja kutoka kwenye kikasha pokezi — ndani ya dirisha la saa 24, unaweza kutuma ujumbe bila malipo.
Wezesha AI ya Kujibu Kiotomatiki ili kuruhusu AI bot yako kushughulikia maswali ya kawaida kiotomatiki.
Agiza mazungumzo kwa wanachama wa timu kwa mazungumzo.

Mazoea Bora

Dumisha ukadiriaji wa hali ya juu

Weka ukadiriaji wa ubora wa ujumbe wako JUU kwa kuepuka barua taka. Watumiaji wakikuzuia au kuripoti ujumbe, Meta inaweza kukuwekea kikomo cha utumaji.

Pata idhini ya kuchagua kuingia

Daima pata kujijumuisha kwa uwazi kabla ya kutuma ujumbe wa uuzaji. Tumia fomu, wijeti za tovuti, au mkusanyiko wa idhini ya kibinafsi.

Tumia majibu ya kiotomatiki ya AI kwa busara

Majibu ya kiotomatiki ya AI hufanya kazi vyema zaidi unapofunza mfumo wa roboti wako na makala muhimu za msingi za maarifa. Daima toa njia kwa wateja kufikia wakala wa kibinadamu.

Muhimu: Dirisha la Ujumbe la Saa 24

API ya Biashara ya WhatsApp ina dirisha la ujumbe la saa 24. Unaweza tu kutuma ujumbe usiolipishwa ndani ya saa 24 baada ya ujumbe wa mwisho wa mteja. Nje ya dirisha hili, lazima utumie violezo vilivyoidhinishwa.

API Examples

Use the BeeCastly REST API to send WhatsApp messages programmatically.

bash
curl -X POST https://api.beecastly.com/api/whatsapp/send \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "phone": "+1234567890",
    "message": "Hello from BeeCastly!"
  }
javascript·send-message.js
const response = await fetch('https://api.beecastly.com/api/whatsapp/send', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    phone: '+1234567890',
    message: 'Hello from BeeCastly!',
  }),
});

const data = await response.json();
console.log(data);

Troubleshooting

Template not approved

If your template is rejected by Meta, check that it follows WhatsApp's guidelines: no promotional content in utility templates, proper formatting, and clear call-to-action buttons.

Messages not delivering

Ensure the recipient has opted in to receive messages. Check your WhatsApp Business Account health status in the Meta Business Manager.

Rate limits

WhatsApp Cloud API has rate limits. Start with small batches and scale gradually. Use the BeeCastly campaign scheduler to manage sending rates.

Frequently Asked Questions

How long does Meta verification take?
Meta Business verification typically takes 2-5 business days. Ensure your business documents are clear and match your Business Manager details.
Can I use my personal WhatsApp number?
No, you need a dedicated WhatsApp Business API number. This cannot be a personal WhatsApp or WhatsApp Business App number.
What is the cost per message?
WhatsApp charges per conversation (24-hour window), not per message. The first message in a conversation is charged; all subsequent messages within 24 hours are free.