Сповіщення
Оберіть сповіщення в застосунку та отримуйте бізнес-сповіщення в Telegram, електронною поштою або в Discord.
Overview
There are three kinds of notifications:
- In-app alerts in the bell at the top of your dashboard.
- Alert channels that send your business alerts to Telegram, email or Discord.
- Customer messages: the confirmations and OTP codes your customers receive, set in Alerts & Verification.
In-app alert types
There are 16 types. Turn each one on or off in Settings → Notifications, under In-App Notification Preferences. All of them are on for a new account.
Bookings
New booking, booking cancelled, payment received for a booking
Messages
New WhatsApp message, new email, new Instagram DM, new live chat message
Leads and contacts
New lead from a funnel form, new WhatsApp contact
Orders
New WooCommerce order
Invoices
Invoice paid
Campaigns
Campaign finished sending
AI
AI limit warning, AI limit reached, AI and automation errors
System
Important system warnings
Alert channels: Telegram, email and Discord
In Settings → Notifications, add a channel: a Telegram bot (bot token and chat ID), an email address, or a Discord webhook URL. Then tick the events it should receive. There are 19 events, for example new booking, booking cancelled or rescheduled, new lead, form submission, new order, payment received, coupon redeemed, campaign completed or failed, template approved or rejected, login alerts and system errors.
Use the test button to check a channel works. The page also shows your recent notifications and whether each one was sent. Telegram here is only for your own alerts; it is not a channel for messaging customers.
The bell
Sound
A short chime when a new alert arrives. Turn it off in the bell menu.
Browser notifications
The first time you open the bell, your browser asks for permission. Then you get a desktop notification when the tab is in the background.
Mark all read
Clear every unread alert at once. Repeated alerts are grouped into one row.
Full list
Open the full Notifications page to filter by unread or by type.
Clean up
Delete old notifications, or all of them, from the full Notifications page.
Customer confirmations and OTP
Settings → Alerts & Verification controls the messages your customers get: OTP codes for funnels, forms, bookings and checkout, and confirmations after a form, funnel, booking, product purchase or webinar sign-up. For each one, pick email, WhatsApp or SMS. In Auto mode they go out through BeeCastly's channels with a daily free allowance. In Custom mode they use your own connected channels.