Sorszámos várakozás és bejelentkezés nélküli vendégek
Működtessen élő sorszámos várakozási sort rendelőknek, éttermeknek és bejelentkezés nélküli vendégeket fogadó vállalkozásoknak, érkezésjelzéssel, TV-s kijelzőtáblával és orvosi konzollal.
Where to find it
The queue is in the sidebar. Clinics see it as Clinic Queue, and other businesses see Queue & Walk-ins. Clinic, dental clinic and restaurant shops have it from the start. In those shops it is also a tab, called Clinic for clinics and Waitlist for everyone else.
Any other shop that takes bookings can add it. Open the shop's Dashboard tab and turn on Walk-in queue under Add to this shop. If the queue is off, the tab shows an Enable Smart Queue button.
How a day runs
1Booked visits get a token
Each day, confirmed bookings for that day are added to the queue on their own, numbered by start time. A visit keeps its token number all day.
2Add walk-ins
On the live queue, click Walk-in. Enter a name, an optional phone number, the service and a reason or note. Turn on Priority for urgent cases, then click Add to queue. Walk-ins are checked in straight away.
3Check people in
Reception clicks Check in on a card. People who booked can also check themselves in on your shop's check-in page with their booking number and the email on the booking. They then see their token and how many people are ahead of them.
4Call the next person
Click Call next. Cards move through Waiting, Checked in, Called, In consult (Seated for restaurants), Payment and Done. Anyone called who does not come is marked No-show after a while.
Screens
Live queue (reception)
Every card for today, with Call next, Walk-in, check-in and cancel. Cards turn red when someone has waited longer than your Alert after setting.
TV display board
Click Share display board, then copy the link or scan its QR code on the lobby TV. It shows Now serving and Up next with token numbers only, never names. The link works for 24 hours.
Doctor console
For clinics. The doctor sees the current patient and who is next, sets Available, On break or Offline, and can start a consult or send the patient to payment. The doctor must be linked to a staff member in Bookings.
WhatsApp updates
When WhatsApp is connected, people with a phone number get a message when they are nearly up and when they are next, and a short feedback request after the visit.