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DocsGuidesReview Flow

Review Flow

Collect customer reviews, manage feedback, and build social proof for your business.

Overview

Review Flow helps you collect and manage customer reviews to build trust and social proof. Send automated review requests, moderate incoming reviews, respond to feedback, and analyze review trends to improve your products and services.

Campaign Types

WhatsApp Reviews

Collect reviews via WhatsApp messages

Email Reviews

Send review requests via email

Public Link

Shareable public review collection page

Automated Triggers

Auto-send after purchase or service completion

Review Collection

Create Campaign

Start a new review collection campaign

Target Audience

Select customers to request reviews from

Custom Questions

Add custom questions for detailed feedback

Rating Scale

Configure 1-5 or 1-10 star ratings

Review Management

Moderation

Approve or reject incoming reviews

Respond to Reviews

Reply to customer feedback publicly

Share Reviews

Share positive reviews on social media

Flag Issues

Flag problematic reviews for review

Analytics

Average Rating

Track overall rating and trends

Review Volume

Monitor review collection over time

Rating Distribution

View breakdown of star ratings

Export Reviews

Download reviews as CSV for analysis

Display & Integration

Website Widgets

Embed review widgets on your website

Filter Reviews

Show only positive reviews on widgets

Auto-Publish

Automatically publish approved reviews

Custom Styling

Match widget styling to your brand