Automations & Chatbot Flows
Set it up once and let follow-ups run on their own
Automations send the right message when something happens, like a new booking, an order or a customer who has gone quiet. Chatbot Flows let you build WhatsApp menus with buttons and branches on a visual canvas. Start from ready-made recipes.
Following up by hand is easy to forget: a thank-you after an order, a reminder before a booking, a nudge to a customer who has gone quiet.
Automations do it for you. Pick a trigger, such as a new contact, a tag, a booking, an order, an abandoned cart or an invoice that is due. Then add steps: send a WhatsApp, email or SMS, wait, add a tag, ask for a review, hand over to a person, or let AI decide whether to continue.
For WhatsApp, Chatbot Flows give you a visual canvas. Ask a question with buttons or a menu, send each answer down its own path, and check availability or book an appointment inside the chat. Test a flow before you switch it on. Quiet hours and a daily cap keep messages polite.
Everything you need
Powerful capabilities designed to help you succeed
Many Triggers
Contacts, bookings, orders, carts, invoices, stays and leads.
Multi-Channel Steps
Send on WhatsApp, Email, SMS or Instagram DM.
Ready-Made Recipes
Cart recovery, welcome, review request, win-back and more.
Chatbot Flow Canvas
Build a WhatsApp chatbot on a visual canvas.
Buttons & Branches
Each button or menu choice can lead somewhere different.
AI Flow Builder
Describe the chatbot you want and AI drafts the flow.
Why choose BeeCastly for Automations?
Every feature is designed with your success in mind.
Get started in 4 simple steps
Pick a trigger
Choose what starts it: a new contact, a tag, a booking, an order, an invoice and more.
Add steps
Send messages, wait, add tags, ask for a review or hand over to a person.
Turn it on
BeeCastly checks the setup before you switch it on. Chatbot flows can be tested first.
Watch it run
See who is in each automation and how far they have got.
Who uses this?
Teams across industries rely on this service to drive results
Shops & Online Stores
Recover abandoned carts and thank customers after an order.
Salons & Clinics
Remind clients before a booking and follow up after a no-show.
Restaurants & Cafés
Run a WhatsApp menu bot that answers with buttons.
Coaching & Services
Welcome new leads and follow up until they reply.
Related Services
Works great together with these BeeCastly features
Frequently asked questions
What is the difference between Automations and Chatbot Flows?
Automations send messages and take actions when something happens, like a booking or an order. Chatbot Flows answer customers inside a WhatsApp chat with buttons and menus.
Do I need to build from scratch?
No. Start from a ready-made recipe, such as cart recovery or win-back, and change it to fit. AI can also draft a chatbot flow from a short description.
Can I stop messages going out at night?
Yes. Quiet hours and a daily cap hold steps until the right time.
Can I test before going live?
Chatbot Flows have a test run. Automations show any setup problems before you switch them on.
Ready to try Automations?
Start with our free plan and explore everything BeeCastly has to offer. No credit card required.
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- Installs like an app