Connect your WhatsApp number to BeeCastly to chat with customers, let AI reply for you, and send broadcasts. You can connect by scanning a QR code, or through the official Meta WhatsApp Cloud API.
Prerequisites
Two ways to connect
Scan a QR code
Link the number you already use, including a WhatsApp Business App number, just like WhatsApp Web. It is free and needs no Meta approval. Best for replies and auto-replies. Do not use it for bulk broadcasts: WhatsApp may ban the number.
WhatsApp Cloud API (Meta)
The official way from Meta. Needs a Meta Business account and approved message templates. This is the method to use for broadcasts and campaigns.
Setup Guide
1Connect WhatsApp
QR code: choose WhatsApp QR. On your phone, open WhatsApp → Linked devices → Link a device and scan the code. Your phone keeps working as normal.
Cloud API: choose WhatsApp Cloud API (Meta) and click Connect with Facebook. Pick your Meta Business account and phone number. If you prefer to do it by hand, the Step-by-step Wizard asks for your Meta App ID, WhatsApp Business Account ID, Phone Number ID and access token.
2Create message templates (Cloud API)
Go to Campaigns → Templates and create a template.
Choose a category: Marketing, Utility or Authentication.
Add variables like
{{1}} and {{2}} for names and other details.Submit it. Meta reviews it and the status updates in BeeCastly.
3Send a broadcast
Select WhatsApp as the channel.
Choose your template and audience (contacts, tags or segments).
Match the template variables to contact fields.
Preview the message, then send it now or schedule it.
4Reply to customers
Reply from the inbox, use Quick Replies for answers you send often, and assign chats to team members.
Turn on AI replies to let your chatbot answer common questions from your Knowledge Base, and hand over to a person when needed.
5More WhatsApp tools
Messages → wa.me Link: make a click-to-chat link or QR code for your website and posters.
Integrations → Channels → WhatsApp: edit your business profile and product catalogue (Cloud API).
Best Practices
Keep your number in good standing
Only message people who expect to hear from you. If many people block or report your messages, Meta can limit or ban the number.
Get opt-in consent
Get clear permission before you send marketing messages, for example with a form, a website chat or in person.
Help your AI reply well
AI replies work best when your Knowledge Base has your prices, hours and policies. Always leave a way for customers to reach a person.
Important: the 24-hour window (Cloud API)
On the WhatsApp Cloud API you can only send free text within 24 hours of the customer's last message. Outside this window you must use an approved template.
API Examples
Send a WhatsApp message from your own software with an API key. See the Messages API for details.
curl -X POST https://beecastly.com/api/v1/messages/send \
-H "x-api-key: YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{"channel":"WHATSAPP","to":"+919876543210","content":"Hello from BeeCastly!"}'const response = await fetch('https://beecastly.com/api/v1/messages/send', {
method: 'POST',
headers: {
'x-api-key': 'YOUR_API_KEY',
'Content-Type': 'application/json',
},
body: JSON.stringify({
channel: 'WHATSAPP',
to: '+919876543210',
content: 'Hello from BeeCastly!',
}),
});
const data = await response.json(); // { success: true, data: { messageId, status: "queued" } }